Privacy Policy

Last Updated: May 21, 2024

Aura Films Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and social media channels. It also explains your rights regarding your personal data under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following types of information about you:
• Personal Identification Information: Name, email address, phone number, postal address.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect information about you in the following ways:
• Direct Interactions: You may give us your personal information by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
◦ Enquire about our services.
◦ Subscribe to our service or publications.
◦ Request marketing to be sent to you.
◦ Provide us feedback.
• Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources such as:
◦ Technical data from analytics providers.
◦ Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.
◦ Identity and Contact Data from publicly available sources.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• To provide services: To manage your relationship with us, including processing your requests, orders, and providing you with the information and services that you request from us.
• To improve our website: To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
• To market to you: To make suggestions and recommendations to you about goods or services that may be of interest to you.

4. Data Sharing

We may share your personal data with the following parties for the purposes set out in this Privacy Policy:
• Service providers: Acting as processors who provide IT and system administration services.
• Professional advisers: Including lawyers, bankers, auditors, and insurers.
• Regulators and other authorities: Who require reporting of processing activities in certain circumstances.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:
• The right to request access to your personal data.
• The right to request correction of your personal data.
• The right to object to processing of your personal data.
• The right to request restriction of processing your personal data.
• The right to request the transfer of your personal data.
• The right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us at the details provided below.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Aura Films Limited
Phone: +44 783 672 6270
Address: Studio 214, 37 Queen Street, Colchester, Essex, CO1 2PQ

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email.
By using our website, you agree to this Privacy Policy. If you do not agree with this policy, please do not use our website or our services.